Privacy

Last updated 23 September 2026 · a draft, to be checked before launch

The short version: your songs are yours and they stay on your computer. Songling has no account, and it works with no internet connection at all.

What stays on your computer

Everything you make — songs, sketches, the progressions you keep, your settings and defaults — is saved on your own machine, in your user folder. None of it is sent anywhere, and nobody else can see it. Deleting Songling leaves it all where it is.

What Songling sends

• An update check. Once a day at most, Songling asks songling.app/updates.json what the current version is. It is a plain request for a public file, the same one everybody gets. Nothing about you or your work is included, and you can switch it off in Settings › About.
• A licence check, if you have a licence. When you paste in your key, Songling tells Polar's server the key, whether this is a Mac or a Windows PC, and the date, and Polar records that this computer is one of your three. After that, at most once a day while the app is open, it asks Polar whether the key is still valid. That request carries the key and nothing else — not your name, not your music, not what you were doing.

That's the whole list. Songling does not track how you use it and has no analytics in it.

The licence check exists for exactly one reason: to notice a key that has been withdrawn — after a refund, say, or one posted on a forum. It cannot take a licence away for any other reason. If Songling can't reach Polar — no connection, a studio offline for a year, Polar itself having a bad day — nothing happens, and your licence is exactly as it was.

What Songling writes, and keeps to itself

If Songling ever stops unexpectedly it saves a small report — the version, which program it was running in, what the computer is, and where in the code it fell. It is written to a folder on your own machine and sent nowhere. Settings › About will tell you one is there and show you where. Sending it to us is your decision, and it helps enormously if you do.

The same screen can save a description of your setup — version, computer, audio settings and how much work you have — for attaching to an email. It contains none of your music, none of your titles and no licence key, and it is plain text, so you can read it before you send it.

The server's own records

Like nearly every website, the host serving songling.app keeps ordinary access logs — the address a request came from, the page asked for, and when. They are used to keep the site working and are not combined with anything else.

Buying it

Purchases are handled by Polar, who are the seller of record: they take the payment, work out and pay the tax in your country, and send you the receipt and your licence key. Your card details go to them and never to us. What we can see is the order — your name, email address and country, what you paid — which we need to help you, to honour a refund, and to keep the accounts. Polar's own privacy policy covers the checkout page itself.

If you ask for a refund, the key is withdrawn, and the next time Songling checks it returns to the demo. Nothing you made is touched.

Asking

Songling is made by Pyrokinesis Ltd, a company registered in New Zealand. Questions about any of this: support@songling.app.